My teaching focus is primarily on planning and management in all types of libraries and on academic libraries and their changing roles within higher education.  I also teach the foundations course which gives a broad introduction to the field of library and information science.  In addition to my teaching, I serve as the advisor for all master's students and undergraduate minors, oversee the ePortfolio program, and administer student services for all students.  I'm an at-large member of the Council of the American Library Association and a past president (1998-1999) of its Library Leadership, Administration, and Management Association.  I am the current president of the Arizona Library Association.

Simmons College, Boston MA. MS (Library Science), 1988.

Catholic University, Washington DC. MLS program (not completed).

Georgetown University, Washington DC. AB (English Literature), 1970.

 As a professor of practice, I do not carry out a research program.

"External Partnerships and Academic Libraries," Library Management, Vol. 23, nos. 4/5, 2002, pp.199-202.

“Wrap Up and Reflections on the IFLA Québec Satellite Meeting / Synthèse et réflexions sur le Colloque satellite IFLA de Québec – From the English-Speaking Participants / Des Participants Anglophones,” in Savard, Réjean, ed., Education and research for marketing and quality management in libraries / La formation et la recherché sur le marketing et la gestion de la qualité en bibliothèque. IFLA (International Federation of Library Associations) Publications 99.  München:  K.G. Saur, 2002.

"Training and Development for Library Staff," in McCabe, Gerard, and Ruth J. Person, eds., Academic Libraries: Their Rationale and Role in American Higher Education.  Boulder:  Greenwood, 1995.

"Benefits for Lesbian, Bisexual, and Gay Library Staff," with Stephen J. Stillwell, jr., in Library Personnel News, an ALA/Office for Library Personnel Resources publication, Vol. 8, no. 4, July-August 1994.

"Scanning the Environment in Strategic Planning," with David S. Ferriero, in Barry, Maria C., comp., Masterminding Tomorrow’s Information—Creative Strategies for the ‘90s.  Washington:  Special Libraries Association, 1991.

"Mapping the Future: Strategic Planning in a Research Library Environment," with David S. Ferriero, IATUL (International Association of Technological University Libraries) Quarterly, Vol. 5, no. 1, 1991, pp. 47-58.

IRLS 561 Academic Libraries Administration and Practice, (virtual & face to face).

IRLS 562 Public Libraries Administration and Practice (virtual)

IRLS 504 Foundations of Library and Information Science, (hybrid)

IRLS 608 Planning & Evaluation of Library & Information Services, (virtual & face to face).

IRLS 688 Marketing Library & Information Services to Communities, (virtual). 

Most of my service is involved with the governance structure of ALA. I'm an elected councilor at large and have chaired and served on a number of committees that are geared toward making the governance structure work better.  I am served as President of the Library Adminstration and Management Association (now Library Leadership, Administration, and Management Association).  I will be presenting at the 2011 Arizona Library Association conference in December 2011 and am the current vice-president/president-elect of AZLA.